Privacy Policy
Your privacy is important to us
1. Introduction
MicroDocs.net (“MicroDocs”, “we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at microdocs.net and use our document generation services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site immediately.
This Privacy Policy was last updated on April 2026.
2. Information We Collect
We collect the following categories of personal information when you use our services:
Personal Identification Information
- Full legal name (yours and your spouse's)
- Date of birth
- Home address
- Email address
- Phone number
Family Information
- Names and dates of birth of minor children
- Names, addresses, and contact information of designated trustees (up to 3 trustees)
Financial Information
- Payment information processed securely through Stripe. We do NOT store your credit card number, CVV, or banking information on our servers. All payment data is handled exclusively by Stripe, Inc., a PCI-DSS compliant payment processor.
Technical Information
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring URLs
- Login activity and session data
Account Information
- Google account information (if you sign in with Google)
- Email address and name associated with your account
- Profile picture (if provided by Google)
3. How We Use Your Information
We use the personal information we collect for the following purposes:
Document Generation
Your personal information is used exclusively to populate your estate planning document templates. This is the primary purpose for which your data is collected.
Account Management
To create and manage your MicroDocs account, process your login, and maintain your document generation history.
Payment Processing
To process your payment securely through Stripe and maintain records of your transactions.
Communication
To send you order confirmation emails, download links, and important service updates related to your purchase.
Fraud Prevention
To detect and prevent fraudulent use of our platform, including unauthorized commercial use of documents generated for personal use only.
Legal Compliance
To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of our users.
Service Improvement
To analyze usage patterns and improve our website functionality and user experience. We use anonymized, aggregated data only for this purpose.
4. How We Store and Protect Your Information
We implement industry-standard security measures to protect your personal information:
- All data is transmitted using SSL/TLS encryption (HTTPS)
- Personal information is stored in encrypted PostgreSQL databases
- Access to user data is restricted to authorized personnel only
- Payment processing is handled by Stripe, which maintains PCI-DSS Level 1 compliance
- We perform regular security audits and updates
- Session data is encrypted and stored securely
Data Retention
We retain your personal information and generated documents for a period of 12 months from the date of your last activity on the platform. After this period, your data may be archived or deleted. You may request deletion of your account and associated data at any time by contacting us at privacy@microdocs.net.
5. Sharing Your Information
We do NOT sell, trade, or rent your personal information to third parties.
We may share your information only in the following limited circumstances:
Service Providers
- Stripe, Inc. (payment processing)
- Google LLC (authentication services, if you use Google login)
- SendGrid or similar (email delivery services)
- Cloud hosting providers for secure data storage
These service providers are contractually obligated to protect your information and may only use it to provide services to MicroDocs.
Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfer
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email of any such change.
6. Your Rights
You have the following rights regarding your personal information:
Right to Access
You may request a copy of the personal information we hold about you at any time.
Right to Correction
You may request that we correct any inaccurate or incomplete personal information.
Right to Deletion
You may request that we delete your account and associated personal information, subject to certain legal obligations.
Right to Data Portability
You may request a copy of your data in a machine-readable format.
Right to Opt-Out of Communications
You may opt out of non-essential communications by clicking the unsubscribe link in any email or contacting us directly.
To exercise any of these rights, please contact us at privacy@microdocs.net. We will respond to your request within 30 days.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website.
Types of cookies we use:
- Essential Cookies: Required for the website to function properly (login sessions, form data)
- Analytics Cookies: Help us understand how visitors use our site (Google Analytics, anonymized)
- Preference Cookies: Remember your settings and preferences
You may disable cookies through your browser settings. Note that disabling essential cookies may affect website functionality.
8. Children's Privacy
MicroDocs.net is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at privacy@microdocs.net.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting a notice on our website and sending an email to the address associated with your account. Your continued use of our services after such notification constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
MicroDocs.net
Email: privacy@microdocs.net
Website: www.microdocs.net
State of Operation: Texas, United States